Skip to content
Khaata

Khaata

Data Deletion

Khaata keeps your data in two separate places, so there are two separate ways to delete it. Use whichever applies — or both.

1.Delete the data on your device

Your business records live in a database inside the app's private storage on your phone. You have three options:

  • Delete individual records inside the app — a product, a sale, a customer — using the delete action on that item.
  • Clear the app's storage to remove everything at once while keeping the app installed. On Android: Settings, Apps, Khaata, Storage, Clear storage. On iOS, offload or delete the app.
  • Uninstall the app. Removing Khaata deletes its database, its images and its settings from the device.

All three are immediate and permanent. Since there is no server copy and no automatic cloud backup, this data cannot be recovered afterwards unless you saved a backup file first. If you might want the data later, create a backup from the app's backup screen before you delete anything.

Note that a backup file you already saved or shared elsewhere — to a cloud drive, a chat app, or a computer — is not touched by any of the above. Delete those copies yourself.

2.Request deletion of your account

If you created an account, email us and we will delete it. There is no form to fill in and no charge.

  1. Email pandeysandesh98@gmail.com from the address on your account, so we can confirm the request is really yours.
  2. Use the subject line "Account deletion request — Khaata".
  3. Tell us the email address on the account and which sign-in method you used (email, Google or Facebook).

Open a pre-filled deletion email

If you cannot email us from the account address, write from any address and we will find another way to verify you before we delete anything.

3.What gets deleted, and what is kept

Deleted

  • Your sign-in record, so the account can no longer be used
  • Your profile: first name, last name, email address, phone number, date of birth, sex
  • Your Pro status record
  • Any Pro request you sent us from this website, including the plan you asked for, the contact details and note you supplied, and whether we approved it

Kept

  • Support emails, for as long as needed to keep a record of what was asked and done.
  • Anything on your device, which we cannot reach. Delete it using step 1.

We act on verified requests within 30 days and email you when it is done. Deletion is permanent: the Pro attached to that account cannot be restored afterwards, and you would need to request Pro again from a new account.